Strict confidentiality shall be maintained regarding all the request and complaints received and actions taken thereof.
Rule 15: Maintenance of record by Designated Officer
The Designated Officer shall maintain complete record of the request received and action taken thereof, in electronic database and also in register of the cases of blocking for public access of the information generated, transmitted, received, stored or hosted in any computer resource.
Rule 14: Meeting of Review Committee
The Review Committee shall meet at least once in two months and record its finding whether the directions issued under these rules are in accordance with the provisions of sub-section (1) of section 69A of the Act and it is of the opinion that the directions are not in accordance with the provisions referred to above, it may set aside the directions and issues order for unblocking of said information generated, transmitted, received, stored or hosted in any computer resource for public access.
Rule 13: Intermediary to designate one person to receive and handle directions
(1) Every intermediary shall designate at least one person to receive and handle the directions for blocking of access by the public any information generated transmitted, received, stored or hosted in any computer resource under these rules.
(2) The Designated person of the intermediary shall acknowledge receipt of the direction to the Designated Officer within two hours on receipt of the direction through acknowledgement letter or fax e-mail signed with electronic signature.
Rule 12: Action for non-compliance of direction by intermediary
In case the intermediary fails to comply with direction issued to him under rule 9, the Designated Officer shall, with the prior approval of the Secretary, Department of Information Technology, initiate appropriate action as may be required to comply with the provisions of sub-section (3) of section 69A of the Act.